Staff
About Staff
Staff is a year-round, volunteer (unpaid) commitment to Kink Between the Lines. Staff members have additional duties and responsibilities beyond a standard at-the-event volunteer and their role takes additional expertise and time. Staff positions are filled through application to and appointment from the Producer; while input from other staffers may be offered, they are not elected or community-advised positions.
At the bottom of the page you will find more information about accessibility, meeting times, time commitments, communication requirements, technology requirements, and perks.
Staff Positions
Click any role below to expand and read more about it!
Duties
- Budget: Sets and maintains the budget for the organization as a whole and the conference
- Office Hours: Hosts weekly office hours where staffers can meet with them by appointment to discuss challenges, engage in body-doubling, ask questions, or seek other help
- Organizational Mission & Vision: Responsible for leading the organization as a whole and steering it
- Educator Payments: Processes payments to Educators
- Financial Management: Manages finances throughout the year including paying for goods and services
- Hiring: Selects and “hires” staff members (all staff are volunteers)
- Sign Language Interpreters: Coordinates with, contracts, and schedules sign language interpreters
- Accountability Report Team (ART) Organizer: Organizes the ART when needed
- Legal: Keeps an eye on the legal standing of the organization and is in charge of any legal issues that occur
- Networking: Acts as the face and voice of the organization and networks with other individuals and organizations
- Policies: Writes and creates policies and rules for the organization and conference
- Pricing: Sets the ticket pricing for the upcoming event
- Professional Development: Creates opportunities for Staff’s professional development and growth where possible
- Staff Contracts: Contracts with staff members and ensures they sign and adhere to their contract
- IRT Member: Serves as a member of the Incident Response Team
- Discord Admin: This position is a Discord Administrator and as such is able to see and interact with all areas of the server; confidentiality and discretion are of utmost importance here.
- Co-Director of Programming: Serves as the other Co-Director of Programming
Contributor
This position contributes to the following areas, but is not leader of them. For each area, the position titles in parenthesis are the leaders of that area. Please see that position description for more information about each area.
- Grant Writing & Reporting (Secretary)
- Programming (Co-Director of Programming)
- Ethics (Director of Accountability)
- Staff & Volunteer Scheduling (Chief of Staff/Director of Accountability/Director of Volunteers)
- Team Accountability and Management (Chief of Staff)
Description
The Chief of Staff is the primary team lead for the staff and is responsible for maintaining a productive, friendly, and accountable team vibe. While KBtL does not have a strict staff hierarchy or formal people management policies, the Chief of Staff is the primary source of team accountability and works closely with the Producer and each individual staff member to help the team achieve its goals and complete its work. As part of this, a good Chief of Staff should be familiar with neurodivergence and minority stress theory and how they affect marginalized populations and should know how to lead with authenticity and empathy. Kink Between the Lines specifically steers away from corporate or punative measures of management and strives to create neurodivergent-first management systems that encourage communication, authenticity, and growth while also balancing the need for productivity and forward motion. They should also have organizational, project management, and communication skills and be able to lead group conversations as well as have productive, honest one-to-one conversations. This position also has the opportunity to work on a optional ‘stretch goal’ of developing a framework and system for continued staff and CEC support during Extended Access period, something we have not yet tried as a team. The Chief of Staff is part of the Leadership Team and will also get the opportunity to have a meaningful voice in policy-level KBtL decisions, even those outside their department.
Duties
- Staff Meetings & Agendas: Creates agendas for and leads monthly staff meetings
- Staff Assistant Management: Primary point of contact and direct supervisor for all Staff Assistants
- Team Accountability & Management: Works closely with Producer to create a culture of accountability among staff and to manage staff and assist them to complete their individual workloads, including assisting with time management, task prioritization, follow-through, overdue work, and making a team culture that is neurodivergent-first
- Staff Scheduling: Creates the schedule of staff members for during the conference including taking into account time zones, role preferences, topic limits, scheduling needs, and accessibility,
- Perks Fairy: Designs our perks system for staff and volunteers (with input from the Director of Volunteers)
- Onboarding & Offboarding: Conducts staff onboarding, helping to orient new staff and collecting biographies, pictures, and other materials. Also conducts any offboarding for staffers who might leave the team mid-year
- Coordinating Staff Rotations: Leads the team in coordinating monthly staff duties such as meeting notes, team camaraderie, and coworking sessions. Is the fall-back person should a staff member be unable to complete their selected duties for that month
- Office Hours: Hosts weekly office hours where staffers can meet with them by appointment to discuss challenges, engage in body-doubling, ask questions, or seek other help
- 1:1 Meetings & Reviews: Holds regular one-to-one meetings with each staff member to help them set goals, keep them on track, and build trust.
- IRT Member: Serves as a member of the Incident Response Team
- Discord Admin: This position is a Discord Administrator and as such is able to see and interact with all areas of the server; confidentiality and discretion are of utmost importance here.
Contributor
This position contributes to the following areas, but is not leader of them. For each area, the position titles in parenthesis are the leaders of that area. Please see that position description for more information aboout each area.
- Organizational Ethics (Director of Accountability)
- Policies (Producer)
- Hiring (Producer)
- Professional Development (Producer)
- Volunteer Schedule (Director of Volunteers)
Accessibility Information
Required
- Ability to communicate in writing
- Ability to work with a team of people in 1:1 and group settings
- Ability to communicate empathetically, consider different perspectives, and employ moderate to high cognitive flexibility
- Ability to dictate and assign work to others
- Ability to monitor multiple overlapping projects and timelines
- Ability to use and understand English at the B2 level or above
- Ability to use Discord, Zoom, Fillout, and Notion (some training available)
Preferred/Accommodations Available
- Ability to use Gather and Proton Suite (training available)
- Ability to speak truth to power is strongly preferred
- Ability to communicate verbally is strongly preferred
- Ability to see both details and the bigger picture
- Ability to convert time into different time zones
Description
The Co-Director of Programming works exceptionally closely with the Producer, who is the other Co-Director or Programming, to build a schedule and conference that balances identities and topics and creates a moving educational experience for participants. This person is primarily responsible for the people-operations areas of Programming including communication with educators through monthly emails and 1:1 messages, orientation and help requests, contracts, and managing the plethora of information and data that is generated by this department. However, they also have the opportunity to assist with aspects like educator recruitment, managing programming during the event, selecting sessions, and buildign the schedule, making this a well-rounded postion. This person should have a head for detail and be able to communicate respectfully and efficiently with internal and external stakeholders. They should have a passion for education, especially in BDSM contexts, and should preferably be either an educator or have worked in programming before.
Duties
- Educator Communication: Primary point of contact between educators and KBtL, writing and sending monthly emails and answering questions
- Educator Contracts: Assists the Producer in generating contracts for each educator including compensation packages
- Educator Orientation: Orients educators to KBtL via help documentation, live training, or Q&A sessions
- Educator Recruitment: Assists the Producer in locating and recruiting educators to teach at KBtL
- Open Call for Sessions: Assists the Producer in managing the open call for sessions in which we solicit sessions and topics from educators
- Programming Schedule & Selection: Assists the Producer in selecting sessions and educaftors and creating a programming schedule for the event
- Programming Data & Change Management: Primary leadership on wrangling extensive programming data such as bios, demographics, links, preferences, requests and numberous databases; also works closely with Director of Operations in case of session or educator changes
- Programming Management: Assists the Producer in managing programming at the event
Contributor
This position contributes to the following areas, but is not leader of them. For each area, the position titles in parenthesis are the leaders of that area. Please see that position description for more information aboout each area.
- Extended Access (Director of Technology)
- Maginalization Debriefs (Director of Accountability)
- Staff & Volunteer Schedule (Chief of Staff/Director of Volunteers/Director of Accountability)
- Educator Payments (Producer)
- Guide to Attendance, Participation, and Support/GAPS (Secretary)
Accessibility Information
Required
- Ability to communicate in writing
- Ability to communicate professionally and network with external stakeholders
- Ability to manage details and qualitative data
- Ability to work with a team of people in 1:1 and group settings
- Ability to convert time into different time zones
- Ability to use Discord, Zoom, Notion, and Fillout (some training available)
Preferred/Accommodations Available
- Ability to use and understand English at the B1 level or above
- Ability to communicate verbally is strongly preferred
- Ability to use Gather and Proton Suite (training available)
- Ability and willingness to appear on camera/mic to present live trainings
Description
The Director of Accountability is primarily responsible for the Consent and Emotional Care (CEC) team, which supports our participants at the conference by being available for 1:1 conversations and helping people process through difficult situations. The Director of Accountability leads this team and also is a vital resource for KBtL as a whole in matters related to consent, accountability, incident response, and safety. This person should have formal training in counseling, communication, descalation, dungeon monitoring, social work, or other applicable helping field. The Director of Accountability also needs strong de-escalation, triage, and communication skills, especially when handling tense, complicated, or urgent situations. As a thought leader, the Director of Accountability serves as a reflective partner to the organization and montiors for potential issues with accessibility, consent, equity, diversity, marginalization, or ethics and flags these early to resolve them.
Duties
- Accessibility & Marginalization Catch-All: Pays close attention to accessibility, diversity, equity, and marginalization across the entire conference, serving as a catch-all or last line of defense and suggesting improvements and delegating these to relevant departments where needed.
- CEC Discord Tickets: Answers CEC Discord tickets during the conference, talking 1:1 with participants about issues they might be going through.
- CEC Paperwork & Reporting: Creates systems, processes, and reporting forms for the CEC team.
- CEC Supervision: Leader of the CEC team including supervising the team at the event. CEC team consists of a mix of staff and volunteers. Works closely with Chief of Staff and Director of Volunteers to recruit CEC team members.
- CEC Training & Orientation: Creates help documentation, how-to guides, orientations, and support resources to both train the CEC team as well as train staff, volunteers, educators, and attendees on what CEC is and does.
- Crisis & Conflict Support: Assists the organization in case of crisis or conflict such as providing triage and support in cases of interpersonal conflict, public criticism, or other accusations
- Organizational Ethics: Primary thought leader for the ethical wellbeing of the organization and works closely with the Producer to create a team and organization that is ethical, consensual, safe, and accountable.
- Accountability Response Team (ART): Takes a leadership role in any Accountability Process reports by serving as a member of the Accountability Response Team if one is formed.
- Mandated Reporting: Sets policy, systems, and manages logistics in the case that any CEC team members are mandated reporters in their state, region, or country.
- Marginalization Debriefs: Works closely with the Producer and Co-Director of Programming to plan, structure, and lead marginalization debriefs during the event.
- IRT Member: Serves as a member of the Incident Response Team
Contributor
This position contributes to the following areas, but is not leader of them. For each area, the position titles in parenthesis are the leaders of that area. Please see that position description for more information aboout each area.
- Guide to Attendance, Participation, and Support/GAPS (Secretary)
- Volunteer Scheduling (Director of Volunteers)
- Volunteer Orientation (Director of Volunteeers)
- Team Accountability & Management (Chief of Staff)
- Policies (Producer)
- Perks Fairy (Chief of Staff)
Accessibility Information
Required
- Ability to communicate in writing
- Ability to de-escalate tense interpersonal situations
- Ability to triage urgent situations and keep calm under pressure
- Ability to use Discord (some training available)
- Ability to maintain confidentiality
- Ability to communicate empathetically and consider different perspectives
Preferred/Accommodations Available
- Ability to use Notion, Gather, Fillout, Proton Suite, and Zoom (training available)
- Ability to use and understand English at the B1 level or above
- Ability to communicate verbally is strongly preferred
- Ability to speak truth to power is strongly preferred
Description
The Director of Communications works to present Kink Between the Lines to the world and spread the word about our conference. They work specifically with marketing KBtL through social media including FetLife, Instagram, BlueSky, and Discord. They should have a strong visual aesthetic sense and be able to maintain a playful, engaging, bold, transparent, and slightly naughty vibe to our social media. This position will do the bulk of content creation and should be a wiz at creating graphics for social media. They will also create a content calendar, schedule using Buffer, and generate strategy for the conference areas by working with each staffer individually. This position requires some sense of time management and the ability to generate content early and often, maintaining our presence online year-round, even outside the ‘exciting’ seasons. Consistent social media posting and a coordinated strategy effort are absolute needs for a small, grassroots, virtual organization and we need a Director of Communications who can show up consistently for us and our audience.
Duties
- Bluesky: Manages our Bluesky accoount, posting content, and responding to tags and messages
- Instagram: Manages our Intagram accoount, posting content, responding to tags and messages, and highlighting content in our stories and highlights
- FetLife: Manages our FetLife accoount, posting content, updating our profile, creating and managing our event, and responding to tags and messages
- Discord: Posts occasional social media posts in our #announcements channel
- Post Creation: Create visual and written content to post to Instagram, BlueSky, FetLife, and Discord, using Canva or Adobe to create and Buffer to schedule
- Media Packets: Organizes and generates content for packets that can be sent to our Educators, Volunteers, Partners, and Staff members to give them the tools to post to their own networks about their involvement with KBtL
- Mutual Aid Advertising: Maintains our Mutual Aid Advertising mailing list, including providing content for Mutual Aid Advertisers and collecting content that is submitted by them to us
- Social Media Strategy & Content Calendar: Devises a social media strategy for the conference as a whole and for different phases, projects, or departments. Also create and maintain a content posting schedule and content calendar, working ahead whenever possible
Contributor
This position contributes to the following areas, but is not leader of them. For each area, the position titles in parenthesis are the leaders of that area. Please see that position description for more information aboout each area.
- Partnership Program - scouting for potential partners (Director of Engagement)
- Outreach (Director of Engagement)
- Various recruitments and big milestones such as Call for Volunteers (Director of Volunteers), Call for Sessions (Producer/Co-Director of Programming), Registration open (Director of Registration), etc
Accessibility Information
Required
- Ability to use Instagram, BlueSky, and FetLife
- Ability to communicate in writing
- Ability to visually see images and create image-based advertising content
- Ability to create a content calendar and plan a posting schedule and strategy
- Ability to use Discord (some training available)
- Ability to consistently and frequently check social media accounts
- Ability to utilize organizational systems and tools of your choosing to consistently produce content
Preferred/Accommodations Available
- Ability to use Notion and Zoom
- Ability to work independently strongly preferred
- Ability to use Buffer strongly preferred (training available)
- Ability to batch create content strongly preferred
- Ability to plan in advance and anticipate future needs
- Ability to use and understand English at the B1 level or above
Description
The Director of Engagement works to present Kink Between the Lines to the world and spread the word about our conference. They are in charge of marketing and outreach through word-of-mouth advertising techniques. The Director of Engagement’s most important area is the Partnership Program, which raises funds through sponsorships so KBtL can keep doing what it does best. The Director of Engagement is also responsible for many social and fun aspects of the conference including games, the raffle, the Gather space/software, our merchanidse store, and the town hall channel. They work to engage our audience and make sure people feel both welcome and inspired by our mission. Finally, this person also leads orientation for attendees (and assists in other orientations).
Duties
- Advertising/Marketing: Works closely with the Director of Communications to advertise KBtL including print materials, social media ads, or other creative and low-cost means of advertisement
- Attendee Orientation: Coordinates and leads Attendee Orientations to support our attendees with feeling oriented and secure at our conference
- Games: Primarily responsible for of engagement games for attendees, such as bingo
- Gather: Sets up and manages our Gather space, the social platform through which we host meetups, a dungeon, lounges, and other events
- Merchandise: Creates designs for and manages our Printify shop where people can purchase KBtL merch
- Outreach: Works closely with the Staff Assistants to spread the word about KBtL through outreach such as through FetLife group posts, event directory listings, or newsletter listings
- Partnership & Fundraising: Leader of our Partnership Program and takes lead on fundraising by contacting other organizations to raise funds on our behalf, coordinating Partnerships/Sponsorships, and serving as a direct line of contact for our Partners (sponsors)
- Raffle: Recruits prizes from our Partners and coordinates our annual raffle.
- Town Hall: Writes quarterly conversational prompt posts for the Town Hall channel, which is a space for community members to discuss policy-level decisions and areas within KBtL; works closely with the Producer to choose topics.
Contributor
This position contributes to the following areas, but is not leader of them. For each area, the position titles in parenthesis are the leaders of that area. Please see that position description for more information aboout each area.
- Programming - Socials, Lounges, Events, and Dungeon (Producer/Co-Director of Programming)
- Guide to Attendance, Participation, and Support/GAPS (Secretary)
- Volunteer Orientation (Director of Volunteers)
- CEC Orientation (Director of Accountability)
- Educator Orientation (Producer/Co-Director of Programming)
- Mutual Aid Advertising (Director of Communications)
Accessibility Information
Required
- Ability to communicate in writing
- Ability to visually see images and create image-based advertising content
- Ability to work with a team of people in 1:1 and group settings
- Ability to use and understand English at the B1 level or above
- Ability to use Discord, Canva, and Fillout (some training available)
- Ability to use Gather (extensive training available, but should be adept at learning new technology)
Preferred/Accommodations Available
- Ability to use Notion, Proton Suite, and Zoom (training available)
- Ability to see color & font
- Ability to engage and interact with others via video calls to convey information strongly preferred
- Ability to communicate persuasively and with enthusiasm
- Ability to use spreadsheets to coordinate a team of people on a single project
Description
The linking piece between all departments, the Director of Operations is the primary project coordinator for the team and focuses on the bigger picture of the conference. They are our Notion Wizard and design organizational systems that keep the entire team on track and moving towards our goals. They also work heavily with data analysis, demographics, feedback, and incident response. This person should have strong organizational skills and be able to break down complex, multi-month projects into smaller tasks and timelines. The Director of Operations needs a big-picture perspective and should be able to reflect on the entire conference planning process, mapping out task dependencies and clearing bottlenecks before they happen.
Duties
- Data Analysis: Conducts data analysis for the conference wherever needed, specifically and typically for demographics, registration, and feedback.
- Co-Website Content & Design: Writes content for our website and works closely with the Director of Technology and Secretary to layout website pages
- Demographics: Primary point of contact for demographic data: refreshes the form each year in consultation with the Producer and collects, analyzes, and synthesizes the data
- Discord Setup: Responsible for admin-level updates and management of our Discord server including creating channels, installing and setting up bots, configuring roles and permissions, etc
- Feedback: Designs forms, collects, and analyzes feedback from conference participants
- Information & Change Management: Coordinates information changes across the organization.
- IRT Leader: Primary coordinator of our Incident Response Team, keeping KBtL safe and on track during the conference
- Notion, Organizational Tools, and Project Management: Develops Notion tasks, timelines, databases, and other organizational tools to keep the team on track with due dates
- Project Coordination & Interdepartmental Operations: Serves as the primary link between departments, facilitating the flow of information and designing processes and procedures with the aim of streamlining the project
Contributor
This position contributes to the following areas, but is not leader of them. For each area, the position titles in parenthesis are the leaders of that area. Please see that position description for more information aboout each area.
- Grant Writing & Reporting (Secretary)
- Programming Schedule (Producer/Co-Director of Programming)
- Various recruitments and big milestones such as Call for Volunteers (Director of Volunteers), Call for Sessions (Producer/Co-Director of Programming), Registration open (Director of Registration), etc
- Reg Bot (Director of Technology)
- Annual Report (Secretary)
- Policies (Producer)
- Guide to Attendance, Participation, and Support/GAPS (Secretary)
Accessibility Information
Required
- Ability to communicate in writing
- Ability to use Discord and Notion to a high level
- Ability to monitor multiple overlapping projects and timelines
- Ability to understand the bigger picture and breakdown complex tasks into smaller ones easily
- Ability to conceptualize and plan processes and procedures
- Ability to work with data and numbers
- Ability to use Microsoft Office or Libre Office for statistics and graph generation
- Ability to use Fillout (some training available)
Preferred/Accommodations Available
- Ability to use Zoom, Proton Suite, and Gather (training available)
- Ability to use and understand English at the B1 level or above
- Ability to work with a team of people in 1:1 and group settings
- Ability to maintain confidentiality
Description
No conference could run without registration: this is the position that sells our tickets and gets our conference participants “in the door.” The Director of Registration sets prices, sells virtual tickets, collects registration information, verifies that all our participants are of age, and coordinates our financial aid program. This position must work closely with our Producer to ensure that KBtL reaches its financial goals while also balancing the need for financial accessibility. The Director of Registration should be detail-oriented, be willing to work with confidential information, and be able to check in with the team frequently in August-November. They should also be familiar with principles of financial accessibility and sliding scale pricing. The ability to succinctly summarize information and present it in a clear way is important for this position as they need to be able to describe KBtL’s pricing structures and financial aid options to potential attendees well.
Duties
- Age Verification: Coordinates and plans the age verification process in Discord that all conference participants must go through to prove they are of age to attend the event
- Financial Aid: Designs financial aid application forms, financial aid levels and offerings, collects applications, and distributes financial aid funds
- Registration Setup: Ensures all necessary information is collected from participants when they register for the event
- Registration Troubleshooting: Helps participants troubleshoot if registration goes wrong or systems fail
- Registration Verification: Coordinates and plans the registration verification process in Discord, working closely with the Director of Technology and Director of Operations
- Ticket Tailor Management: Sets up tickets in Ticket Tailor and coordinates the sale of tickets for the event
- Registration Flow: Ensures participants can move from purchasing a ticket to attending the conference with ease
Contributor
This position contributes to the following areas, but is not leader of them. For each area, the position titles in parenthesis are the leaders of that area. Please see that position description for more information about each area.
- Pricing/Ticket Pricing (Producer)
- Budget (Producer)
- Demographics (Director of Operations)
- Guide to Attendance, Participation, and Support/GAPS (Secretary)
- Reg Bot (Director of Technology)
- Website Registration Pages (Director of Operations/Secretary/Director of Technology)
Accessibility Information
Required
- Ability to communicate in writing
- Ability to work with details
- Ability to keep information confidential
- Ability to use Ticket Tailor and Discord (some training available)
- Ability to work with finances and numbers (some training available)
Preferred/Accommodations Available
- Ability to visually see images and read dates off of images is strongly preferred
- Ability to use Notion, Proton Suite, and Zoom (training available)
- Ability to use and understand English at the B1 level or above
Description
As a virtual conference, technology is our medium and our most important component. It’s how we function as a team, how we run our conference, and how we present ourselves to the world. The Director of Technology is primarily responsible for our website, our server, our API bots, and Extended Access, but this person should be ready and willing to try new technologies, test out new systems, and creatively help us find new software and apps when needed. Technological literacy and familiarity with coding (Ruby) and Discord server creation is a must in this position. The Director of Technology has a limited amount of planning and conceptualizing work but is heavy on the execution and works with a variety of different departments to ensure our website stays up to date and that we are able to host our conference smoothly. This person should have the ability to break down technical topics into “everyday” language and codeswitch to talk to those that may be less tech-savvy. This position often works in short bursts of activity, but continued contact with the team is helpful as technology touches nearly every aspect of our conference.
Duties
- API Management: Coordinates the flow of information from one system to another via API scripts.
- Extended Access: Responsible for editing Zoom recordings and uploading them to Vimeo as well as granting access to Extended Access ticket holders after the conference.
- Bot Management: Manages our “bots”, several Discord bots (some homemade) that help us transfer information and run the conference
- Server Management: Keeps the personal KBtL server running and up to date, including data and database management.
- Website Setup & Updates: Serves as our web developer, maintaining and updating the website, including finding new applications or functionalities where needed.
- Zoom Management: Generates Zoom links and manages the Zoom settings for our Zoom accoounts.
Contributor
This position contributes to the following areas, but is not leader of them. For each area, the position titles in parenthesis are the leaders of that area. Please see that position description for more information aboout each area.
- Age Verification (Director of Registration)
- Registration (Director of Registration)
- Programming Data (Director of Operations/Producer/Co-Director of Programming)
- Discord Setup (Director of Operations)
- Guide to Attendance, Participation, and Support/GAPS (Secretary)
Accessibility Information
Required
- Ability to communicate in writing
- Ability to use Discord, Zoom, GitHub, and Vimeo to a high level
- Ability to work on tight deadlines with a high level of accuracy
- Ability to work with people 1:1 and within a group
- Ability to understand new technologies quickly
- Ability to use and familiarity with Bootstrap
- Ability to code, knowledge of Ruby is strongly preferred
- Ability to understand and use APIs
Preferred/Accommodations Available
- Ability to use Notion, Gather, and Proton Suite (training available)
- Ability to use and understand English at the B1 level or above
- Ability to type at least 50 words per minute
Description
The Director of Volunteers is responsible for connecting with the event-specific volunteers to create a sense of community among everyone and be the connection point between year-round staff and at-event volunteers. This person should be excited about and motivated by leading like-minded individuals, creating a team-atmosphere, and giving the highest level of service to KBtL’s Educators. Volunteers are vital to how KBtL functions as a small organization; the Director of Volunteers is responsible for teaching and shepherding volunteers into routes to success and supporting them throughout the process. The Director of Volunteers is also responsible for volunteer scheduling, training, and document preparation, which require a moderate amount of project planning skills.
Duties
- Call for Volunteers: Responsible for creating and launching the Call for Volunteers
- Management of Volunteers: Supervises volunteers before and during the event
- Volunteer Schedule: Schedule creation for Volunteers
- Introductions: Writes introductions for volunteers to read at the beginning of each session during the conference
- Prompt Directory: Leads the project to create a directory of prompts that volunteers can post in Discord throughout the conference to encourage conversation and use of the Discord space
- Volunteer Camaraderie: Engages in a friendly manner with volunteers to keep them engaged and make their job fun
- Volunteer Contracts & Registration: Works closely with the Director of Technology, Chief of Staff, and the Director of Registration to ensure volunteers are registered and compliant with their agreed shifts/contract
- Volunteer Mailing List: Maintaining the volunteer mailing list, including keeping up to date with important event dates, adding and removing volunteers, and sending follow-up and feedback to event-specific volunteers
- Volunteer Training & Orientation: Conducts trainings and orientations as needed for volunteers
- Volunteer Roles & Help Guides: Creates help-documents and how-to-guides for volunteers on how to do their role
- Volunteer Recruitment: Works closely with the Director of Communications to recruit volunteers
Contributor
This position contributes to the following areas, but is not leader of them. For each area, the position titles in parenthesis are the leaders of that area. Please see that position description for more information aboout each area.
- Guide to Attendance, Participation, and Support/GAPS (Secretary)
- Perks Fairy (Chief of Staff)
- Demographics (Director of Operations)
- Raffle & Games (Director of Engagement)
- Discord Setup (Director of Operations)
Accessibility Information
Required
- Ability to communicate in writing
- Ability to work with a team of people in 1:1 and group settings
- Ability to use Discord, Zoom, Gather, and Fillout (some training available)
Preferred/Accommodations Available
- Ability to use and understand English at the B2 level or above
- Ability to communicate verbally is strongly preferred
- Ability to use Notion and Proton Suite (training available)
- Ability to see both details and the bigger picture
- Ability to convert time into different time zones
Description
The Secretary works closely with the Producer and Director of Operations to help manage our small, but growing organization. While they work closely with other staff towards the goal of running our annual conference, this role, like Producer, is dedicated to the whole organization and as such may work with BRITE leadership in addition to conference staff. The Secretary catches all the little things that often fall off other plates: calendar management, logo updates, branding, security, password management, etc., but they also take on several larger responsibilities, some of which are vital to the operation of the organization. The Secretary is our primary grant writer, looking for and writing grants on our behalf as well as managing any reporting duties the organization has to existing grants we’ve earned. They additionally help shape our message to the world by assisting with website content and sending our newsletter each month. They author our Annual Report, an important source of transparency for the organization as well as manage our help center (GAPS). This person should ideally have a background in organizational management in non-profits, grant writing and/or fundraising, or reporting and should also have a good grasp of professional writing. This is an ideal position for someone who works well independently, can see the big picture, anticipates needs and problems before they happen, can maintain a professional email presence, and enjoys organizational policy & management. As KBtL grows and someday registers as a NGO, the Secretary position may evolve into a legal position within the organization, but this is not set in stone and would be a conversation.
Duties
- Annual Report: Authors KBtL’s annual report, with input from staff
- Logo & Branding: Serves as the keeper of KBtL’s brand identity by ensuring materials use our colors, fonts, and logo whenever possible and generates new copies of logo as needed
- Calendar Management: Maintains calendars for the organization such as making sure staff have access to central calendars, that out of contact times are logged, and that meetings and coworking are listed with their Zoom links
- Co-Website Content & Design: Writes content for our website and works closely with the Director of Technology and Director of Operations to layout website pages
- Guide to Attendance, Participation, and Support/GAPS: Maintains and leads the team in updating the GAPS, our help center which is hosted in Notion
- Grant Writing & Reporting: Finds, researches, writes, and submits for grants on behalf of KBtL as well as manages reporting tasks for any existing grants KBtL has earned
- Newsletter & Mailing List: Writes, formats, edits, and sends a monthly newsletter on the 10th of every month using Brevo and maintains the KBtL mailing list
- Resource Library: Maintains and updates the Resource Library (hosted on GAPS)
- Security & Password Management: In charge of security and password management including using Proton Pass to keep our passwords secure and running regular audits
Contributor
This position contributes to the following areas, but is not leader of them. For each area, the position titles in parenthesis are the leaders of that area. Please see that position description for more information about each area.
- Policies (Producer)
- Fundraising & Partnership (Director of Engagement)
- Contracting (Producer/Co-Director of Programming/Chief of Staff)
- Legal (Producer)
Accessibility Information
Required
- Ability to take initiative while maintaining open lines of communication
- Ability to use and understand English at the B2 level or above
- Ability to write reports and communicate with external stakeholders in a professional tone
- Ability to use Discord, Notion, and Proton Suite to a moderate to high degree (some training available)
- Ability to use Brevo, Zoom, Canva, and Gather (training available)
- Ability to maintain confidentiality
Preferred/Accommodations Available
- Ability to use GitHub (training available)
- Ability to visually images, layouts, colors and fonts
- Ability to see both details and the bigger picture
- Ability to communicate verbally is strongly preferred
- Ability to monitor multiple overlapping projects and timelines
Description
Staff Assistants are members of the KBtL Staff team who are interested in participating in multiple types of projects or people who don’t explicitly want to lead a department. This is a great role for folks interested in getting involved year-round in KBtL Staff, but without the necessity of needing to conceptualize and plan most of their tasks. The majority of the tasks completed in this role, are those which have been conceptualized and planned by other departments and need an additional ‘set of hands’ for executing them. Staff Assistants should be able to work independently, ask questions, engage their curiosity, and be enthusiastic about service. Flexibility is a must: Staff Assistants should have a “yes I can help!” attitude. They will also be given the opportunity to ‘dive deeper’ on projects or topics of their choice.
Duties
- Copyediting/Proofreading: Staff Assistants are our primary proofreaders, ensuring that we don’t have spelling errors on things!
- Link & Form Testing: Assist Directors in testing links, forms, apps, scripts, or other setups before they go live.
- Tech Support Tickets: Help stranded participants figure out what is going wrong and how to navigate Discord and Gather
- Feedback: Assist the Director of Operation in creating, editing, and distributing feedback forms
- Guide to Attendance, Participation, and Support (GAPS): Assist the Secretary or Directors in updating the GAPS our online help center
- Outreach: Assist the Director of Engagement in creating and posting messages to forums, newsletters, and social media to spread the word about KBtL
- Age Verification: Assist the Director of Registration to age verify conference participants by checking their ID to make sure they are of age
- Prompt Directory & Introductions: Assist the Director of Volunteers to create a prompt directory of messages for volunteers to post in the server during the event and to create introductions that volunteers will read before each session
- Games: Assist the Director of Engagement in creating and setting up games for the conference like bingo and a scavenger hunt
- Projects: All other duties are assigned by interest or willingness/ability, see examples below
Projects
Staff Assistants also get to pick projects that they want to help with. Occasionally we may assign people based on willingness and ability, but we try to give you your preferred projects first. Here are some example projects. For each area, the position titles in parenthesis are the leaders of that project. Please see that position description for more information about that project.
- Annual Report (Secretary)
- Consent and Emotional Care/CEC (Director of Accountability)
- Discord Setup (Director of Operations)
- Financial Aid Committee (Director of Registration)
- Resource Library (Secretary)
- Grant Writing or Reporting (Secretary)
- Newsletter (Secretary)
- Orientations (Director of Volunteers, Director of Accountability, Chief of Staff)
- Programming Selection (Producer/Co-Director of Programming)
- Social Media (Director of Communications)
- Town Hall (Director of Engagement)
- Website Updates, Content, or Design (Director of Technology, Director of Operations, Secretary)
- Zoom Management (Director of Technology)
Accessibility Information
Required
- Ability to communicate in writing
- Ability to engage in multiple types of projects
- Ability to take direction and work independently
- Ability to use and understand English at the A2 level or above
- Ability to use Discord (some training available)
Preferred/Accommodations Available
- Ability to use Notion, Gather, Zoom, and Proton Suite (training available)
Expectations
Meetings
Meetings are held the the 2nd Sunday of the month at 18:00 (6pm) UTC-0 (Reykjavik time) and last about an hour. Our meeting time does not shift for Daylight Savings Time, so if you are located in a place that observes DST please note that this meeting may shift twice a year for you by 1 hour. We expect staff to attend a minimum of 9 out of 13 meetings (We hold two in October) and to communicate in advance if they cannot attend a meeting. Meetings are very important and failure to attend them may be cause for removal from a staff position.
Time Commitment
Staffers should expect to work a significant number of hours per week. The included table below displays the hours required by each position at different phases of the year. Staff members are also expected to check Discord (and respond/react to messages) at minimum twice a week. Cadences of Discord checks are also listed below. These time commitments are not suggestions: they are genuine expectations after many years of running this event. We also, however, expect you to take breaks and we encourage you to take time away from KBtL for vacations, illness, anniversaries, holidays, or other reasons. We expect staff to communicate 1-2 weeks ahead of time if they will be out of contact and to make sure their workload is covered in their absence.
| Position | Phase 1 (Jan 1 - Apr 31) | Phase 2 (May 1 - Jul 31) | Phase 3 (Aug 1 - Oct 15) | Phase 4 (Oct 16 - Nov 16) | Phase 5 (Nov 17 - Dec 31) | |||||
|---|---|---|---|---|---|---|---|---|---|---|
Hours | Discord Checks | Hours | Discord Checks | Hours | Discord Checks | Hours | Discord Checks | Hours | Discord Checks | |
Team Bonding, Onboarding, and Goal Setting | Call for Sessions & Majority of Conceptualization & Planning | 1 month before Registration opens to right before con | Last minute prep, Conference, and early EA | EA & Post-Con Wrap Up | ||||||
| Producer | 15 | 3-4 | 15 | 3-4 | 17 | 5-7 | 20* | 14+ | 15 | 3-4 |
| Chief of Staff | 10 | 3-4 | 6-8 | 3-4 | 12 | 5-7 | 15* | 10+ | 4-6 | 2 |
| Director of Accountability | 4-6 | 2-3 | 6-8 | 2-3 | 8 | 3-4 | 10* | 7+ | 4-6 | 2-4 |
| Director of Communications | 4-6 | 2-3 | 6-8 | 2-3 | 8-10 | 3-4 | 10* | 7+ | 4-6 | 2-4 |
| Director of Engagement | 4-6 | 2-3 | 6-8 | 2-3 | 8 | 3-4 | 10* | 7+ | 4-6 | 2-4 |
| Director of Operations | 6-10 | 2-3 | 6 | 2-3 | 8 | 3-4 | 10* | 7+ | 8-10 | 2-4 |
| Co-Director of Programming | 4-6 | 2-3 | 8-10 | 2-3 | 8 | 3-4 | 10* | 7+ | 4-6 | 2-4 |
| Director of Registration | 4-6 | 2-3 | 6 | 2-3 | 8-10 | 3-4 | 10* | 7+ | 4-6 | 2-4 |
| Secretary | 6-10 | 2-3 | 6 | 2-3 | 8 | 3-4 | 10* | 7+ | 8-10 | 2-4 |
| Director of Technology | 4-6 | 2-3 | 6-8 | 2-3 | 8-10 | 3-4 | 10* | 7+ | 4-6 | 2-4 |
| Director of Volunteers | 4-6 | 2-3 | 6 | 2-3 | 8-10 | 3-4 | 10* | 7+ | 4-6 | 2-4 |
| Staff Assistant | 2-6 | 2-3 | 5 | 2-3 | 8 | 3-4 | 8* | 7+ | 4-6 | 2-4 |
- Staffers will also be expected to work approximately 15 hours at the event itself
Technology
We are a virtual conference and our staff, volunteers, and educators are located around the world, so technological proficiency is important. We use the following core technologies: Discord (primary communication hub), Zoom (meetings & at-conference sessions), Notion (project management, task assignment, and knowledge storage), Proton Suite (email, calendar, document & spreadsheet creation & storage), and Fillout (forms and surveys). At minimum, staff should be familiar with Zoom and Discord, though familiarity with Notion, Proton Suite, and Fillout would be a big plus. Certain departments also use other tools such as Brevo (newsletter), Canva (graphic creation), Buffer (social media scheduling), GitHub (website), Ticket Tailor (registration), Gather (socials and at-con programming), and more.
All staff members need access to devices that can access the internet and access to the internet itself; this is non-negotiable. Your device should ideally be private/non-shared and be a laptop or desktop. Mobile devices and tablets are often not sufficient to complete staff work. In some situations we will make exceptions for access needs or other reasons to allow staffers who do not have a private laptop or desktop to join the team. You also need a 24/7, reliable connection to the internet and we prefer if this connection is private to your household and secured with a password. We occasionally make accommodations if you only have occasional access to the internet.
Teamwork & Communication
We place a strong emphasis on people who can work collaboratively within a team atmosphere. We all share in the joy and challenge of making an accountable, transparent, accessible, and equitable team and expect staffers to be engaged that team atmosphere. In addition to the above duties, staffers will also be asked to contribute to the team by signing up for one month a year of ‘extra chores’ such as leading coworking hours, posting fun ice breaker questions or team building exercises, or taking meeting notes. We are a communication-heavy and high-context team and we want people who will ask questions, think things through with each other, be proactive, and hold each other accountable. We also encourage vulnerability and growth: we want you to be transparent about challenges, mistakes, or errors and to tell us when your life is chaos and you need an extra minute. Everyone on KBtL staff is marginalized and all of us understand what it’s like to live with minority stress; communication is what makes it possible to run an international team full of AuDHD-ers, so leave your shame at the door and we’ll together create a team where productivity isn’t reliant on punitive systems of enforcement. We also recommend checking out or conflict philosophy to understand what we do when things get messy.
Accessibility
While we include accessibility requirements and preferences in each role listing, we want to acknowledge that people who are disabled or neurodivergent frequently self-select out of applying for positions because they feel they could not meet the requirements. So while we believe we have narrowed down our requirements to the bare minimum of those necessary to complete the duties of the role, we also commit to always having a conversation about accessibility needs with any applicant and to always consider every accommodation request, big or small. Not every request is possible or reasonable for us as a small conference, but we commit as a team to always giving everyone the opportunity. We encourage you to apply to roles even if you feel you might need accommodations or flexibility and to be honest with us about your needs. Disabled and neurodiverse people are a valid and vital part of our team and it’s never our intention to shut them out. We operate a team that is supportive and unified in meeting each other’s access needs and we can only accommodate what we actually know is needed, so we encourage you to speak up and be honest!
Perks
We can’t pay you (as in, we’re legally not allowed to hire staff members right now given the organization’s current legal standing), but we can give you goodies. Here are things you’ll get as a staffer at KBtL:
- Free access to the live event
- Free EA for 3 weeks - A week longer than everyone else
- Exclusive Zoom background as well as a media packet
- An emoji of your choice named after you in Discord
- Listed on the website and social media and ability to list personal tip links and media links
- Ability to submit content for KBtL social media to ‘signal boost’ on your behalf
- Letter of recommendation (jobs, school, professional or personal) and/or certificate of completion (on request)
- Spotlight in one of our Newsletters for you or a passion you care about
- 5 raffle tickets
- Personalized thank yous
- Bragging Rights
Other Policies
- Staff positions are reserved for individuals who have attended KBtL at least once in the past 3 years. The exceptions to this are Director of Registration and Staff Assistants. You can apply for those roles even if you’ve never attended the conference before.